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-☕Stencil Card, Not Freehand: Every design starts as a thin card. The card feeds out of the slot at the front of the printer and rests across the rim of your cup, and the pattern lands on the foam as a dusted picture rather than something you have to draw by hand. The last picture on this page shows a card in place over a full cup.
-🎨Designs In The Box: A stencil card set is included, and the designs shown are the sort you get: a dog face, a cat face, a paw print, a heart and a crescent moon with stars, dusted in cocoa powder on the foam. Four cups side by side is the fifth picture.
-📐Counter Size: The printer measures 3.7 x 3.7 x 2.2 in (95 x 95 x 55 mm) and weighs 180 g (6.3 oz), so it lives on a shelf or a corner of the counter between cups instead of taking over the espresso machine spot. The cards are 3.4 x 2.1 in (86 x 54 mm).
-🥛Made For Frothed Milk: It works on the foam of a cappuccino, a flat white, a latte or any other drink with a thick enough head for a design to sit on, at home or at the bar. That first layer of foam is what holds the picture, so pour for it.
-🖤Three Colours: Choose white, black or sage green, all with the same gold ring and knobs and the same knurled dial on top. Pick a colour from the options and the picture changes with it.
-⚠️Good To Know: The photographs on this page are renders made for this listing, not pictures of the box you will receive, so treat the colours as close and the details as indicative. The design is dusted from the cards in the set.
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Your satisfaction is our priority. If you're not completely happy with your purchase, you may request a return or exchange within 30 days of receiving your order.
To start a return or exchange, please contact us at official@ochapa.com with the following information:
If your order has not been shipped, you may cancel it for a full refund by contacting us at official@ochapa.com. Cancellation requests are usually processed within 24 hours.
To qualify for a return, items must:
Items that show signs of wear, damage caused by the customer, or are returned without original packaging may not qualify for a refund.
Please do not return any item without contacting us first.
After your request has been approved, we will provide the correct return instructions and the nearest available return warehouse based on your location.
Customers are responsible for return shipping costs unless the return is caused by our mistake (such as receiving a defective, damaged, or incorrect item).
Once your returned item has been received and inspected, your refund will be processed as quickly as possible.
Most refunds are completed within 3–7 business days. Depending on your payment provider, it may take an additional few business days for the funds to appear in your account.
Refunds will be issued to the original payment method used for the purchase.
If your order arrives damaged, defective, incorrect, or missing items, please contact us within 30 days of delivery.
We will gladly offer one of the following solutions:
Please include clear photos of the item and packaging to help us process your request quickly.
If your package is significantly delayed or appears to be lost during transit, please contact us.
Once the shipping carrier confirms the package has been lost, we will arrange either a replacement or a refund.
Please note that orders marked as "Delivered" by the carrier cannot be refunded unless official proof of non-delivery is provided.
For hygiene reasons, the following items cannot be returned unless they arrive damaged or defective:
If the return is due to customer preference (such as ordering the wrong size or changing your mind), the customer is responsible for the return shipping cost.
If the return is due to our error, we will cover all reasonable return shipping costs.
Our customer support team is always happy to assist you.
Email: official@ochapa.com
We aim to respond to all inquiries within 24 business hours.
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